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Shipping & Refund Policy

90-DAY MONEY-BACK GUARANTEE 1 (800) 497-4244 (8-5 PST) FREE U.S. SHIPPING! ($8 for Canada)
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Over 100 Rave Customer Reviews
which have helped to earn us our 4½ Star rating! Below are a few examples:

‘I think you have given me an extension of life. I was supposed to die years ago! I do it every day and am particularly inspired by your last line, “BE REALISTIC EXPECT A MIRACLE!” 2013-09-27


“I feel I know you through watching your video for years. I shared it with many of my students. You are inspiring and a great guide.” — 2014-02-10


“Your video is exquisitely done; I just found my purpose in life. I feel like I have come home.” — Jane S.


“The second part is GREAT. I Had no idea the wealth of instruction left to see. It was all deeper explanations on moves and in how/why/what/etc. Absolutely intoxicating!!!” — Christine, 2014-09-17


Am really too excited to keep writing about it, I had to turn it off before the end to calm down. What more can I say?

It was such an honor to get a personal reply from you. I have treasured your DVDs for years. Thanks for blessing our path with your teachings.” — Sharon Sutter, Apr 27, 2012


“I practice your 4 set almost everyday. Your format is a lot easier to use than others on the market.” — Robert, 2013-12-14


“...The in-depth warm-ups, acupressure, and Tai Chi program Mr. Johnson has created have greatly helped my condition.”

“This is a well run site, I am very pleased with the exceptional service this site provides. I talked to the owner and he was very helpful and I received a lot of knowledge about this video and possible other purchases. He also explained how to become certified to instruct this program.”

Shopping.com Review - (5 star overall rating)

“Tai Chi for Seniors was one of the best Internet purchasing experiences I've ever had - and I purchase a number of products online.

I found out about Tai Chi for Seniors because I've had four major back surgeries - which if I knew now what I knew then, as many of us say, I wouldn't have opted for the surgeries. I wish I knew about Tai Chi for Seniors earlier. Like five, six years ago.

I'm not officially a "senior." I'm in my early 50's, but the in-depth warm-ups, acupressure, and Tai Chi program have greatly helped my condition.

...If there was a rating system on a scale of 1 to 10 I would have to give this company, product, service and useability a solid 9. 10's to me are perfection and something to strive for but unattainable...so I am very pleased with this product, which has made my daily life better. It's reduced my pain, increased my mobility, and kept me from spiraling ever downward...”

Shopping.com Review

“Many [of my students] report having better balance, more leg strength, and just feeling better and having more energy after our morning workout.

“My students love ‘Tai Chi for Seniors’.  And many report having better balance, more leg strength, and just feeling better and having more energy after our morning workout.  I recommend it for anyone interested in learning Tai Chi.”
Sincerely,
David Rosenberg,
Tai Chi Instructor

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F.A.Q.

Shipping Policy

. How long does it take to process and ship an order?

All DVDs ship within 1 day of your order, and we stand behind all our DVDs. We also offer free shipping within the US. There is no sales tax added unless you live in California.

· What if the merchandise is defective?

In the majority of cases, we find that it is the DVD player or personal computer that is responsible for improper playback, so we ask that you kindly test our DVD in another player/computer before returning to us. If you are still experiencing difficulty with our DVD after having tried it on other players, we will be happy to issue you another copy and ask that you return the original to us by marking ‘return to sender’ on the original mailer.

· What if the merchandise is not received?

If you have not received a package within 7 business days within the continental U.S. or 10-15 days for Canadian orders, please contact us by e-mail or phone 1-800-497-4244 and we will mail you another package after verifying your address. If you happen to receive both parcels, we simply ask that you mark ‘return to sender’ on the second parcel and mail it back to us.

Returns/Refunds

· What if the customer isn’t satisfied with the content of the video?

If you return the product to us, along with a note explaining the reason for returning it, we will refund your order in full the same day we receive the returned item.

· Does the customer pay for the returned shipping charges?

As long as the original packaging is in tact, you may return the product free of charge via USPS simply by marking 'return to sender' on the parcel.

· How quickly are refunds processed?

Refunds are processed upon receipt of returned DVD (at no cost to customer).

· How is money refunded (Visa/MasterCard Credit, cheque)?

If you paid by credit card, the amount will be credited back to the original card. If paid by cheque, a new cheque will be issued and promptly mailed to you.

· Where do we ship returned merchandise?

801 Tupper St. Suite 1111 Santa Rosa, CA 95404.

If you have any questions or comments about Tai Chi for Seniors shipping or refund policy, please send us your thoughts to our E-mail Address or feel free to call us at our number above.

This page last updated May 24 2013 11:34:12 -0400

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801 Tupper St. # 1111 | Santa Rosa, CA 95404

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